Frequently Asked Questions

Q: What is the condition of the pallets? Are they new, used, or refurbished?

A: Unless the pallets have been marked as refurbished or damaged items, all items come new in a box. Sometimes items are damaged in transit so allow a 15% buffer for damaged boxes

Q: What is the quantity of merchandise on each pallet? Is it the same for all pallets, or does it vary?

A: The quantity of merchandise on each pallet can vary depending on the type of merchandise being sold. For example, our high piece county pallets contain smaller items but much larger box count at up to 500 pcs per box while our medium pallets and LPN loads contain only 50-100 boxes. The retail value however is almost always the same at between $4k-6k estimated, sometimes less and sometimes more.

Q: What is the total weight of each pallet? Will it be suitable for your storage space and transportation needs?

A: The weight of each pallet can vary depending on the merchandise included but is generally in excess of a few hundred pounds. It is important to consider the weight of each pallet and ensure that it is suitable for your storage space and transportation needs.

Q: What type of merchandise is included on each pallet? Is it a mix of products or a specific category?

A: The type of merchandise included on each pallet can vary depending on the pallet type. Dealszon.com offers pallets with a mix of products, while others may have pallets with a specific category of merchandise. Check with your Procurement Specialist for more details.

Q: What is the price of each pallet? Is it competitive with other suppliers in the market?

A: The price of each pallet can vary depending on the supplier, the condition of the pallets, and the type of merchandise included. Not pallets are created equal! The old adage applies, you “get what you pay for”. –

Q: What is the supplier's return policy? Are there any warranties or guarantees for the merchandise?

A: Check with your Procurement Specialist as returns or warranty / guarantee issues are defined by the pallet type.

Q: How will the pallets be delivered? Will there be any additional shipping or handling fees?

A: It is important to clarify how the pallets will be delivered and if there will be any additional shipping or handling fees before making a purchase. Customers are welcome to pick them up as well.

Q: What is the estimated delivery time? Can the supplier accommodate any special delivery requirements?

A: It is important to clarify the estimated delivery time and if the supplier can accommodate any special delivery requirements before making a purchase.

Q: What is the payment method accepted by the supplier? Is there any possibility of discounts or payment terms based on the order quantity?

A: It is important to clarify the payment methods accepted by the supplier and if there are any possibilities for discounts or payment terms based on the order quantity before making a purchase.

Q: How long after my order is placed will shipment arrive?

A: If you place your order for delivery, delivery time will be up to the carrier which can be 7-10 working days. You can also pickup and take it with you immediately after purchase.

Q: Can I pick up the merchandise myself?

A: Sure! Pick up address will be provided on request.

Q: How much is shipping?

A: Shipping costs run up to $3 per mile depending on your location.

Q: Can I come see the pallets?

A: Sure! All visitors must make an appointment at least one day in advance as the warehouse is not open to the general public.

Q: What if I have damaged products?

A: Let us know and we will do our best to make it right

Q: Are there any refunds?

A: Refunds or replacements are on a case by case basis. Let us know how we can solve any issues and we will do our best to make it right!

Q: What is the minimum order?

A: 1 pallet

Q: What types of pallets do you offer?

A: Amazon shelf pulls, returns, high piece count, LPN loads Medium gaylords, overstock items from all major retailers, and more.

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