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Q: Are you a factory or trading company? A: We are a factory, welcome to visit our factory when you come to China. Q: Do your products have any certificates? A: Yes, all of our products have passed CE, Rohs, FCC and so on. Q: what about the lead time of sample time and mass production? A: Usually, our lead time is 2 days for sample order,3-7days for bulk order depends on your order quantity. Q: Do you accept the OEM order? A: Of course, we own our mold factory and we can do it for you. Q. Can I get a sample to check your quality? Yes, you could order sample first. Q. How can I order your products? You can order our products in the below two ways: A. leave your message on below blank, Click send Order contact the supplier. B. Contact our sales directly. Q: What kind of payment do you accept? A: For our customer’s convenience, we accept: T/T, Paypal, Western Union, MoneyGram, Alibaba Trade Assurance, Agent make payment, etc. Q: How will you deliver my goods to me? A: We always ship sample order and MOQ order by Express ( Door To Door), such as DHL, UPS, FedEx, Aramex, TNT… to enable our customers to get their goods rapidly. We ship mass order by Air, Sea, Express, depends on your choice. Q: What is the warranty for your products? A: We offer a warranty of 12 months for all products. Q: How can I believe that after payment you can send me the goods? A: We exported our goods for many years, also we are gold supplier on alibaba, besides, you could make payment on alibaba, it is 100% protect buyer, so do not worry about this. Q: How does your company do regarding quality control? A: We have strict QC team to test the goods one by one to make sure in good condition before ship.